Having a QA and testing framework while selecting and implementing a cloud service can help you avoid a lightning strike.
The traditional role of a CIO, the company’s steward of all things technical, is shifting as the business part of the organisation becomes more tech savvy and more demanding. Business is taking control by engaging directly with vendors who are offering on-demand services and promising more value at less cost and more quickly than the internal IT department. As a consequence business is effectively bypassing their IT colleagues in a growing trend known as ‘Shadow IT’. Why engage the internal IT department to define a solution on your behalf when there are ready made Cloud based solutions that can satisfy your needs?
Our second whitepaper, co-sponsored with the Cloud Industry Forum, is now available. Please contact email@example.com if you would like a copy.
Our first whitepaper has just been released in partnership with the Cloud Industry Forum.
As a cloud-based SaaS (Software As a Service) provider there is a constant challenge to add more features and functions to your platform in order to remain competitive. And of course there are the necessary patches and security updates to ensure your customers have a stable and secure platform. But just how confident are your customers in receiving your next planned cloud software upgrade? How confident do you feel in your ability to deliver your next software release without production issues or client dissatisfaction?
With recent surveys finding that over 25% of customers are unhappy with their cloud-based service suppliers it is worth examining how the delivery life-cycle process differs between the SaaS and non-cloud models.
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