Service Level Agreements

Trying to Shift Left but Sliding Right?

Overview

 

Delivering high-quality code into production faster, cheaper and more efficiently has always been a primary objective of the software delivery process. Recent initiatives such as Shift Left, where the focus of testing effort is moved upstream closer to business design, has gained widespread popularity and adoption. However, for some organisations there has actually been a reverse trend where the User Acceptance Testing phase has increased in scope and size. How can this be? What are the circumstances behind this trend?

 

In this whitepaper we discuss the real situation in which many organisations find themselves and some techniques on how they can start to Shift Left.

 

Please contact info@challengecurve.com if you would like a copy.

 

Do you have full confidence in your next cloud software release?

Our first whitepaper has just been released in partnership with the Cloud Industry Forum.

 

As a cloud-based SaaS (Software As a Service) provider there is a constant challenge to add more features and functions to your platform in order to remain competitive. And of course there are the necessary patches and security updates to ensure your customers have a stable and secure platform. But just how confident are your customers in receiving your next planned cloud software upgrade? How confident do you feel in your ability to deliver your next software release without production issues or client dissatisfaction?

With recent surveys finding that over 25% of customers are unhappy with their cloud-based service suppliers it is worth examining how the delivery life-cycle process differs between the SaaS and non-cloud models.

 

Interested in reading more? If so then please email info@challengecurve.com if you would like a free copy.